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FAQs

Still have questions about Swift McNeil or how our innovative solutions can transform your agency’s workflow, our FAQ section is the perfect resource to explore. Dive in to uncover key insights and answers to common inquiries. Whether you’re curious about implementation, features, or benefits, we’ve got you covered with detailed responses tailored to your needs.

1. Can Swift McNeil support police agencies of different sizes?

Yes, whatever the size of your organization, it can benefit from more efficient, technology-based solutions that are simple to use and reduce the administrative burden on police officers and Professional Standards staff.

2. Is the Swift McNeil process expensive to implement?

No – whether you are a small agency of less than 100 officers or a large one of over 1,000, the Swift McNeil solution is based on a per-officer fee structure that does not burden small agencies with high fees that outweigh the gains in efficiency and accuracy of discipline record disclosure.

3. How does the Swift McNeil solution differ from existing processes currently in place in Canadian police agencies?

The Swift McNeil solution is easy to use, requires less time for data entry, auto-generates agency-customized disclosure forms, is secure and compliant to NIST standards, has custom user permissions for need-to-know access only, and creates a full audit trail for all past disclosures via a query and report feature. Swift McNeil is purpose-built, not a paper-based process, Access database or enhanced spreadsheet.

4. How does the Swift McNeil solution benefit front-line officers?

Front-line officers will find it very simple and fast to use, reducing their administrative burden, while protecting the privacy of their discipline records and ensuring disclosure occurs only when legally required and with “need-to-know” access only built into the system.

5. How does the Swift McNeil solution benefit Professional Standards staff?

Professional Standards Staff will benefit from automated processes reducing the number of times they must “touch” a record, more efficient and accurate disclosure when required, reduced concerns of inadvertent/mistaken disclosure, and a more secure and auditable process that protects members’ privacy interests.

6. What are the organizational benefits of the Swift McNeil solution of interest to police leaders?

Using the Swift McNeil solution will reduce your frontline officers’ administrative burden, increasing time available to serve the public; protect your members’ privacy interests; reduce workload in Professional Standards units; and ensure cost-effective, accurate, timely, and auditable disclosure of discipline records to Crown prosecutors consistent with your agency’s policies.